Privacy Policy

All brokerages and insurance companies within the Navacord network are committed to delivering excellent service. When doing business with a property and casualty insurance broker, you must provide information about yourself. One of the main priorities for us and our partner offices is to help you protect your personal information.

Our network and the insurance and brokerage industry both have a solid track record of respecting your right to privacy and safeguarding your personal information. As a result of new privacy legislation, we are strengthening our privacy commitment in an effort to keep you better informed and well-protected against identity fraud. Our policy details why and how we collect, use, disclose, and protect your personal information in a manner that a reasonable person would consider appropriate under the circumstances.

Why do we collect personal information?

When you first become a client with one of our partner offices, or whenever you acquire or renew a product, we collect personal information from you. Your information is collected for the following common purposes:

What personal information do we collect?

Personal information is information that identifies you as an individual. Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information from you:

We may obtain this information from:

Who do we disclose personal information to?

For many of the purposes identified above, we need to share your personal information with others in order to serve your needs. These other parties can include the following:

How do we protect your personal information?

In order to protect your personal information and right to privacy, we will:

How do you provide us with your consent?

We accept any of the following as your consent for Navacord and our partner’s use, future collection and disclosure of your personal information for the following identified purposes:

There are also legal exceptions in which we will not need to obtain your consent or explain the purposes for the collection, use, or disclosure of your personal information. For example, this could apply when there is an emergency situation, or if it is necessary for your protection or ours.

You can control how we handle your personal information.

We want you to know that you do have choices in the matter. You could refuse to allow us to obtain, use, or share your personal information or you could also withdraw a previously given consent at any time. However, by doing that, depending on the situation, you may be limiting or even preventing our ability to provide you with the product or service you desire. For example, if you do not allow us to obtain information about your driving record, it is unlikely that we will be able to provide you with auto insurance. We will be happy to discuss particular situations with you to help you with your decision.

Contact Information and Resources

Please contact us via the form on our website if you:

As part of our ongoing commitment to provide you with the highest level of service possible, we will listen and respond to you promptly, and we will do our utmost to resolve your concerns. To find out more about provincial privacy laws, please contact the Office of the Privacy Commissioner at (780) 422-6860 or visit their website at